Thank you for choosing Ripple Safaris for your Gorilla Trekking and Wildlife Safaris in Uganda and Rwanda. To ensure a seamless experience, please review our booking terms and conditions carefully. By confirming your booking, you agree to the following terms:

1. Booking and Confirmation

1.1. A deposit of 30% of the total safari cost is required to secure your booking.

1.2. Full payment is required at least 45 days before the safari departure date.

1.3. Bookings made within 45 days of the departure date must be paid in full at the time of booking.

2. Payment Terms

2.1. Payments can be made via bank transfer, credit card, or other agreed payment methods.

2.2. All payment processing fees are the responsibility of the client.

2.3. Ripple Safaris will provide an official receipt upon payment.

3. Cancellation Policy

3.1. Cancellations must be submitted in writing. Refunds will be processed as follows:

• More than 60 days before the safari: 80% refund of the deposit.
• 30–59 days before the safari: 50% refund of the total cost.
• Less than 30 days before the safari: No refund.
• 3.2. Gorilla and chimpanzee permits are non-refundable and non-transferable as per park authority regulations.

4. Alterations and Amendments

4.1. Ripple Safaris will make every effort to accommodate any changes to your itinerary, subject to availability.

4.2. Any additional costs incurred due to changes will be borne by the client.

5. Travel Insurance

5.1. Comprehensive travel insurance covering medical expenses, trip cancellations, personal liability, and loss of belongings is mandatory.

5.2. Ripple Safaris shall not be held liable for any claims arising from a lack of insurance coverage.

6. Gorilla Permits

6.1. Gorilla permits are subject to availability and are issued on a first-come, first-served basis.

6.2. Ripple Safaris cannot guarantee permit availability until payment is received.

7. Health and Fitness Requirements

7.1. Gorilla trekking can be physically demanding. Participants must be reasonably fit and disclose any health conditions.

7.2. Yellow fever vaccination and COVID-19 precautions may be required as per the entry and travel guidelines for Uganda and Rwanda.

8. Responsibilities and Liabilities

8.1. Ripple Safaris acts as a tour operator and cannot be held liable for delays, cancellations, or damages caused by third-party service providers, weather, or unforeseen circumstances.

8.2. Ripple Safaris reserves the right to alter or cancel itineraries due to safety, logistical, or natural factors.

9. Code of Conduct

9.1. Guests must adhere to wildlife viewing and conservation guidelines. Any behavior deemed disruptive or harmful may result in termination of the safari without refund.

9.2. Guests are expected to respect local customs and communities during their visit.

10. Governing Law

10.1. These terms and conditions are governed by the laws of Uganda and Rwanda.

10.2. Any disputes will be resolved amicably or through legal channels in the respective jurisdiction.

For further inquiries or clarifications, please contact us:

Ripple Safaris

Email: info@ripplesafaris.com

Phone: +256 787 356 511

Thank you for choosing Ripple Safaris. We look forward to creating unforgettable safari experiences for you!