Last Updated: 27/08/2024

At Ripple Safaris, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information from you, including:

• Personal Information: Name, email address, phone number, physical address, and any other details you provide when booking a tour or contacting us.
• Payment Information: Credit card details or other payment information collected during booking.
• Travel Preferences: Information related to your travel preferences, such as preferred destinations, activities, and special requests.
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process bookings, manage your reservations, and deliver the tours and services you request.
• To Communicate with You: To send you confirmation emails, updates, promotional offers, and respond to your inquiries.
• To Improve Our Services: To analyze usage data to enhance our website, services, and customer experience.
• To Process Payments: To handle payments for services you book through our website.
• To Comply with Legal Obligations: To meet any legal or regulatory requirements.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services.
• Business Partners: Local guides, accommodation providers, and other partners who help us deliver the services you book.
• Legal Obligations: Authorities if required by law or to protect the rights, property, or safety of Ripple Safaris, our customers, or others.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

• Access and Update Your Information: Request access to your personal information and update or correct inaccuracies.
• Opt-Out: Unsubscribe from our marketing communications at any time.
• Request Deletion: Ask us to delete your personal information, subject to certain legal exceptions.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our site and provide personalized content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Ripple Safaris does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@ripplesafaris.com
Phone: +256 787 356 511
Address: Kulekana, Makindye, Kampala 130804, KAMPALA GPO, Uganda

Thank you for choosing Ripple Safaris. Your privacy is important to us, and we are committed to protecting your personal information while providing you with exceptional travel experiences.